User research and flows
How customers move through the product, step by step.
UX designers decide how your product should behave so customers find it easy to use. UI designers decide how it looks. Together they turn the specification into screens your developers can build and your customers will enjoy.
You know what you sell. The shop fitter decides where customers walk in, what they see first and how easily they reach the till. Good design makes buying feel effortless.
Flows that customers understand without instructions.
A clean, consistent look that builds trust in your brand.
Clickable prototypes checked with real users, before developers spend time.
If two or more of these sound familiar, add this role to your Product team.
How customers move through the product, step by step.
Simple layouts and clickable mock-ups to test ideas.
Polished screens, colours, typography and components.
Clear specs so developers build exactly what was designed.
Volunteers give up to three hours a day, Monday to Friday, over three months or more. Daily and weekly updates keep you informed, and rapid feedback from you in the first two weeks makes the biggest difference.
Reviews the specification, maps the main customer journey and shares rough wireframes for your feedback.
A clickable prototype tested with users and the first screens ready for development.
Approved designs for the first release, a simple design system and handover notes for the next designer.
You do not need to be an expert to recruit well. Use these questions at interview and listen for the signs below.
Captures what users need. Interviews and research, not assumptions.
Read the guide →Build the product. Screens, features and the logic behind them.
Read the guide →Finds your position. Who the product is for and why they should choose you.
Read the guide →Create your company account, list an Opportunity with the matching template and start meeting Volunteers this week.